Technology and support

Ten applications for clear communication in technology and support, with bilingual examples and response practice.

Lessons

10 available items
  1. 1

    Application: A forgotten password

    Practise a forgotten password, then follow up with a clarification or confirmation.

  2. 2

    Application: A weak connection

    Practise a weak connection, then follow up with a clarification or confirmation.

  3. 3

    Application: A software update

    Practise a software update, then follow up with a clarification or confirmation.

  4. 4

    Application: A file that will not open

    Practise a file that will not open, then follow up with a clarification or confirmation.

  5. 5

    Application: A printer problem

    Practise a printer problem, then follow up with a clarification or confirmation.

  6. 6

    Application: Storage space

    Practise storage space, then follow up with a clarification or confirmation.

  7. 7

    Application: An access permission

    Practise an access permission, then follow up with a clarification or confirmation.

  8. 8

    Application: An audio problem

    Practise an audio problem, then follow up with a clarification or confirmation.

  9. 9

    Application: A file version

    Practise a file version, then follow up with a clarification or confirmation.

  10. 10

    Application: A backup copy

    Practise a backup copy, then follow up with a clarification or confirmation.

Practise this unit