Banking and payments
Ten applications for clear communication in banking and payments, with bilingual examples and response practice.
Lessons
10 available items- 1
Application: Opening an account
Practise opening an account, then follow up with a clarification or confirmation.
- 2
Application: Account fees
Practise account fees, then follow up with a clarification or confirmation.
- 3
Application: An unfamiliar transaction
Practise an unfamiliar transaction, then follow up with a clarification or confirmation.
- 4
Application: A lost bank card
Practise a lost bank card, then follow up with a clarification or confirmation.
- 5
Application: A bank statement
Practise a bank statement, then follow up with a clarification or confirmation.
- 6
Application: A transfer update
Practise a transfer update, then follow up with a clarification or confirmation.
- 7
Application: Confirming recipient details
Practise confirming recipient details, then follow up with a clarification or confirmation.
- 8
Application: Updating bank contact details
Practise updating bank contact details, then follow up with a clarification or confirmation.
- 9
Application: A branch appointment
Practise a branch appointment, then follow up with a clarification or confirmation.
- 10
Application: A payment receipt
Practise a payment receipt, then follow up with a clarification or confirmation.