Banking and payments

Ten applications for clear communication in banking and payments, with bilingual examples and response practice.

Lessons

10 available items
  1. 1

    Application: Opening an account

    Practise opening an account, then follow up with a clarification or confirmation.

  2. 2

    Application: Account fees

    Practise account fees, then follow up with a clarification or confirmation.

  3. 3

    Application: An unfamiliar transaction

    Practise an unfamiliar transaction, then follow up with a clarification or confirmation.

  4. 4

    Application: A lost bank card

    Practise a lost bank card, then follow up with a clarification or confirmation.

  5. 5

    Application: A bank statement

    Practise a bank statement, then follow up with a clarification or confirmation.

  6. 6

    Application: A transfer update

    Practise a transfer update, then follow up with a clarification or confirmation.

  7. 7

    Application: Confirming recipient details

    Practise confirming recipient details, then follow up with a clarification or confirmation.

  8. 8

    Application: Updating bank contact details

    Practise updating bank contact details, then follow up with a clarification or confirmation.

  9. 9

    Application: A branch appointment

    Practise a branch appointment, then follow up with a clarification or confirmation.

  10. 10

    Application: A payment receipt

    Practise a payment receipt, then follow up with a clarification or confirmation.