Explaining a problem
State the problem, its effect and what you need.
Lessons
10 available items- 1
Explaining a problem
State the problem, its effect and what you need.
- 2
Reporting a technical problem · Describing a fault precisely
Describing a fault precisely in context, with bilingual examples and practice.
- 3
Reporting a technical problem · Stating the steps already tried
Stating the steps already tried in context, with bilingual examples and practice.
- 4
Requesting a replacement · Identifying the product and problem
Identifying the product and problem in context, with bilingual examples and practice.
- 5
Requesting a replacement · Requesting a specific solution
Requesting a specific solution in context, with bilingual examples and practice.
- 6
A schedule delay · Explaining the effect of a problem
Explaining the effect of a problem in context, with bilingual examples and practice.
- 7
A schedule delay · Suggesting a next step
Suggesting a next step in context, with bilingual examples and practice.
- 8
A problem in a flat · Distinguishing an observation from a guess
Distinguishing an observation from a guess in context, with bilingual examples and practice.
- 9
A problem in a flat · Organising a problem report
Organising a problem report in context, with bilingual examples and practice.
- 10
Clarifying a misunderstanding · Explaining different expectations
Explaining different expectations in context, with bilingual examples and practice.
Reading
5 available items- 1
Reporting a technical problem
A bilingual reading that brings this unit's language together in context.
- 2
Requesting a replacement
A bilingual reading that brings this unit's language together in context.
- 3
A schedule delay
A bilingual reading that brings this unit's language together in context.
- 4
A problem in a flat
A bilingual reading that brings this unit's language together in context.
- 5
Clarifying a misunderstanding
A bilingual reading that brings this unit's language together in context.