Discussing service terms · Requesting clarification before agreement

Requesting clarification before agreement in context, with bilingual examples and practice.

Application goal: Requesting clarification before agreement.

State what you need and where you can be flexible. Provided that connects agreement to a clear condition. Avoid vague concessions.

Context: Discussing service terms. Identify the wording that achieves this goal, then adapt the details to a situation of your own.

Practical examples

Before we confirm, could you clarify what is included in the support period?

قبل أن نؤكد، هل يمكن توضيح ما تشمله فترة الدعم؟

We need to distinguish routine assistance from requests for additional development.

نحتاج إلى التمييز بين المساعدة المعتادة وطلبات التطوير الإضافي.

As I understand it, minor corrections are included, but new features would be quoted separately.

بحسب فهمي، تشمل الخدمة التصحيحات البسيطة، لكن الخصائص الجديدة تحتاج إلى عرض سعر منفصل.

Check your understanding

1. Choose the closest Arabic meaning of this expression: Before we confirm, could you clarify what is included in the support period?
2. Choose the English expression that matches this meaning: بحسب فهمي، تشمل الخدمة التصحيحات البسيطة، لكن الخصائص الجديدة تحتاج إلى عرض سعر منفصل.