Application goal: Describing a problem without exaggeration.
Describe what happened, include relevant details and state the resolution you request. A calm, specific tone helps the reader understand and address the issue.
Context: A complaint about a booking. Identify the wording that achieves this goal, then adapt the details to a situation of your own.
Describe what happened, include relevant details and state the resolution you request. A calm, specific tone helps the reader understand and address the issue.
Context: A complaint about a booking. Identify the wording that achieves this goal, then adapt the details to a situation of your own.
Practical examples
I am writing about the meeting room we booked for 14 May.
أكتب بشأن غرفة الاجتماعات التي حجزناها ليوم 14 مايو.
Our confirmation listed a projector, but no working projector was available when we arrived.
تضمن التأكيد جهاز عرض، لكن لم يتوفر جهاز يعمل عند وصولنا.
As a result, we had to change the planned format of the session.
نتيجة لذلك، اضطررنا إلى تغيير الصيغة المخططة للجلسة.