Application goal: Specifying a requested resolution.
Describe what happened, include relevant details and state the resolution you request. A calm, specific tone helps the reader understand and address the issue.
Context: A complaint about a booking. Identify the wording that achieves this goal, then adapt the details to a situation of your own.
Describe what happened, include relevant details and state the resolution you request. A calm, specific tone helps the reader understand and address the issue.
Context: A complaint about a booking. Identify the wording that achieves this goal, then adapt the details to a situation of your own.
Practical examples
The reception staff tried to help, and we appreciate their efforts.
حاول موظفو الاستقبال المساعدة، ونحن نقدر جهودهم.
However, the service provided did not match the confirmed booking.
لكن الخدمة المقدمة لم تطابق الحجز المؤكد.
Please explain what resolution you can offer and how similar problems will be prevented.
يرجى توضيح الحل الذي يمكنكم تقديمه وكيف ستُمنع مشكلات مشابهة.