A complaint with an improvement suggestion · Maintaining a professional tone

Maintaining a professional tone in context, with bilingual examples and practice.

Application goal: Maintaining a professional tone.

Describe what happened, include relevant details and state the resolution you request. A calm, specific tone helps the reader understand and address the issue.

Context: A complaint with an improvement suggestion. Identify the wording that achieves this goal, then adapt the details to a situation of your own.

Practical examples

For future sessions, a microphone check with someone at the back may help.

قد يفيد في الجلسات القادمة فحص الميكروفون بمساعدة شخص يقف في آخر القاعة.

Providing written instructions would also support participants who miss part of the explanation.

كما ستدعم التعليمات المكتوبة المشاركين الذين تفوتهم أجزاء من الشرح.

Could you share the activity notes so we can complete the missed work?

هل يمكنكم مشاركة ملاحظات الأنشطة لنتمكن من إكمال العمل الذي فاتنا؟

Check your understanding

1. Choose the closest Arabic meaning of this expression: For future sessions, a microphone check with someone at the back may help.
2. Choose the English expression that matches this meaning: هل يمكنكم مشاركة ملاحظات الأنشطة لنتمكن من إكمال العمل الذي فاتنا؟