Practise damaged packaging, then follow up with a clarification or confirmation.
State the order or reference, then describe the problem, its effect and the resolution requested. Avoid assuming a cause; use appears to for an uncertain observation and confirm to check the case status.
The first two examples come from the linked conversation. The third adds a follow-up. Notice the movement from opening request to response and clarification.
State the order or reference, then describe the problem, its effect and the resolution requested. Avoid assuming a cause; use appears to for an uncertain observation and confirm to check the case status.
The first two examples come from the linked conversation. The third adds a follow-up. Notice the movement from opening request to response and clarification.
Practical examples
The outer box arrived with one corner badly damaged.
وصل الصندوق الخارجي مع تلف كبير في إحدى الزوايا.
Explore the expression in contextPlease keep the packaging and share photographs with the support team for review.
احتفظ بالتغليف وشارك الصور مع فريق الدعم للمراجعة من فضلك.
Explore the expression in contextI have kept the packaging so your team can review the damage if necessary.
احتفظت بالتغليف ليتمكن فريقكم من فحص الضرر عند الحاجة.