Public services phrases

Twenty useful expressions and situation labels, with Arabic meanings and a comprehension check.

Read the expressions and their meanings, then open each related conversation to understand the context. Some expressions name a situation or task rather than forming a complete sentence. Choose five relevant expressions and use them in your notes.

Practical examples

Booking an appointment

حجز موعد

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Completing a form

تعبئة نموذج

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A queue number

رقم انتظار

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A missing document

مستند ناقص

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A document copy

نسخة من مستند

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Language assistance

مساعدة لغوية

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Updating an address

تغيير عنوان

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An official letter

رسالة رسمية

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Processing time

وقت معالجة

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Submitting documents

تسليم أوراق

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An appointment confirmation

إثبات موعد

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At the post office

البريد

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A public library

مكتبة عامة

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A community centre

مركز مجتمع

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Giving service feedback

تقديم ملاحظة

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Confirming details

تأكيد بيانات

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Cancelling an appointment

إلغاء موعد

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Finding a postbox

صندوق بريد

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Asking for simpler wording

طلب شرح أبسط

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A submission receipt

إيصال تسليم

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Check your understanding

1. Which phrase means «حجز موعد»?
2. Which phrase means «رسالة رسمية»?
3. Which phrase means «تقديم ملاحظة»?