A balanced complaint
Describe what happened, include relevant details and state the resolution you request.
Language learningOpen
Learning library
Search and filter by level, domain and content type.
1982 results
A shirt size
A practical conversation about a shirt size in shopping.
ShoppingOpen
Structuring a presentation
Tell the audience which question you will answer, present supporting evidence and finish with a conclusion.
Language learningOpen
The fitting room
A practical conversation about the fitting room in shopping.
ShoppingOpen
Hedging claims
May, appears to and suggests help match a claim to the strength of its evidence.
Language learningOpen
Exchanging shoes
A practical conversation about exchanging shoes in shopping.
ShoppingOpen
Inversion for emphasis
After some initial negative expressions, including Never and Rarely, put the auxiliary before the subject.
Language learningOpen
Checking a price
A practical conversation about checking a price in shopping.
ShoppingOpen
Cleft sentences
Use It was…that or What…is to focus attention on a particular element.
Language learningOpen
Paying by card
A practical conversation about paying by card in shopping.
ShoppingOpen
Nominalisation
A verb can become a noun, such as decide → decision, for a compact formal style.
Language learningOpen
A reusable bag
A practical conversation about a reusable bag in shopping.
ShoppingOpen
Respectful critical evaluation
Evaluate the argument rather than the person.
Language learningOpen
An unavailable item
A practical conversation about an unavailable item in shopping.
ShoppingOpen
Synthesising sources
Synthesis is more than placing two summaries side by side.
Language learningOpen
Choosing a gift
A practical conversation about choosing a gift in shopping.
ShoppingOpen
Adapting register
Formality and detail depend on audience and purpose.
Language learningOpen
Reading ingredients
A practical conversation about reading ingredients in shopping.
ShoppingOpen