Requesting a replacement · Identifying the product and problem
Identifying the product and problem in context, with bilingual examples and practice.
Language learningOpen
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Requesting a replacement · Requesting a specific solution
Requesting a specific solution in context, with bilingual examples and practice.
Language learningOpen
A schedule delay · Explaining the effect of a problem
Explaining the effect of a problem in context, with bilingual examples and practice.
Language learningOpen
A schedule delay · Suggesting a next step
Suggesting a next step in context, with bilingual examples and practice.
Language learningOpen
A problem in a flat · Distinguishing an observation from a guess
Distinguishing an observation from a guess in context, with bilingual examples and practice.
Language learningOpen
A problem in a flat · Organising a problem report
Organising a problem report in context, with bilingual examples and practice.
Language learningOpen
Clarifying a misunderstanding · Explaining different expectations
Explaining different expectations in context, with bilingual examples and practice.
Language learningOpen
Reporting a technical problem
A bilingual reading that brings this unit's language together in context.
Language learningOpen
Requesting a replacement
A bilingual reading that brings this unit's language together in context.
Language learningOpen
A schedule delay
A bilingual reading that brings this unit's language together in context.
Language learningOpen
A problem in a flat
A bilingual reading that brings this unit's language together in context.
Language learningOpen
Clarifying a misunderstanding
A bilingual reading that brings this unit's language together in context.
Language learningOpen
Adapt the situation using new details · Reporting a technical problem
A 44–84 word writing task with a model and self-review.
Language learningOpen
Summarise the situation and add a suitable response · Clarifying a misunderstanding
A 55–95 word writing task with a model and self-review.
Language learningOpen
Working from home · Giving an opinion with a reason
Giving an opinion with a reason in context, with bilingual examples and practice.
Language learningOpen
Working from home · Using a supporting example
Using a supporting example in context, with bilingual examples and practice.
Language learningOpen
Digital and printed reading · Comparing two viewpoints
Comparing two viewpoints in context, with bilingual examples and practice.
Language learningOpen
Digital and printed reading · Limiting an opinion to its context
Limiting an opinion to its context in context, with bilingual examples and practice.
Language learningOpen